I have a Wi-Fi connection but am unable to connect my smartphone, How can I connect?
The connectivity issue can be from the router side and from the mobile side. Firstly see if any other device faces problem in connecting. If yes, reset your modem’s wifi settings and if no, you can click on forget network option and try to reconnect. If still not working, restart your phone and try once more. If still not working, save your data and perform a reset. If the problem still persists, you can contact your service center for a repair.